How to build cybersecurity into outsourcing contracts
IT outsourcing customers must take greater care in building cyber-risk protection into their IT services and cloud computing deals.
Stephanie Overby | 07 Apr | Read more
IT outsourcing customers must take greater care in building cyber-risk protection into their IT services and cloud computing deals.
Stephanie Overby | 07 Apr | Read more
A mobile app for smartphones and tablets delivers step-by-step procedures for responding to incidents from hurricanes to on-campus shooters, serving as Cliffs Notes for Miami-Dade College faculty and staff facing crisis situations.
Stephanie Overby | 28 Feb | Read more
Using a little-known tech firm can produce big benefits, but it requires doing your homework.
Stephanie Overby | 15 Sep | Read more
China's data privacy protection has long been considered one of the world's weakest. But the government's proposed data security guidelines may go too far in the opposite direction.
Stephanie Overby | 05 May | Read more
One of CIOs' biggest concerns about the infrastructure-as-a-service model has been the loss of control over assets and management that enterprises might experience upon moving into a multi-tenant environment. While analysts and early adopters of infrastructure-as-a-service offerings have argued that such apprehension is rooted more in fear than fact, Amazon's recent public data center debacle has given everyone good reason to question the reliability of the public cloud.
Stephanie Overby | 26 Apr | Read more
What happens if the country you outsource to suddenly goes dark? Early adopters of Egyptian IT and business process services are finding out today. Egypt's government reportedly blocked all Internet and cell phone service overnight Thursday as anti-government protests continued in the North African nation.
Stephanie Overby | 03 Feb | Read more
The Project: Deploy mobile communications software to enable transmission of live video to and from the Port of Los Angeles' control centers and harbor police in the field. The project is part of a $4.2 million integrated command console system designed to improve security responsiveness at the nation's busiest cargo port.
Stephanie Overby | 28 Jan | Read more
Egypt has the most market potential among emerging providers of global IT services, according to a recent study by the London School of Economics Outsourcing Unit.
Stephanie Overby | 22 Apr | Read more
The call to Bob Bailey, an IT executive with a major US government contractor, came on an otherwise ordinary day in October 2003. "Why are you attacking us?" demanded the caller, an IT leader with a Silicon Valley manufacturer. He wanted to know why Bailey's company had launched a denial-of-service attack against his network
Stephanie Overby | 02 Oct | Read more
The crash of a critical legacy system at Comair is a classic risk management mistake that cost the airline $US20 million and badly damaged its reputation.
Stephanie Overby | 07 Jul | Read more