Whitepaper
IT Process Automation in Real Life
IT Process Automation is a fact of life for IT organisations delivering business services that their companies depend on. IT Process Automation (ITPA) has been proven to deliver significant benefits from increased reliability to cost savings. This paper, by Dimensional Research, is based on in-depth interviews with 14 customers using different Operations Management solutions and investigates this question by looking at the actual benefits achieved by those customers’ live implementations. Read now.
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