The massive cyber breach of Capital One, reported in late July, quickly brought a chorus of condemnation of the company from a wide circle of pundits, concerned customers, competitors and potential investors. Lost in the media fray was Capital One’s exceptional incident response. The facts are impressive when compared to other cyber incidents. Capital One’s cybersecurity team detected the incident within days (as opposed to the industry average of over 100 days before detection.) Critically,...
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