Every day, in every corner of the world, at every minute, small- and medium-sized enterprises (SMEs) are opening up stores, serving clients, delighting customers (or not). And while the classic SME picture may be the storefront, SME reality means constant commerce, updating web presences to buy, sell and service everything; work that begins before dawn and ends long after night has fallen. While precise measurements are difficult due to differing definitions of SMEs, research by the World Ban...
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