HANG IN THERE. That was the first plea American Eagle Outfitters offered its nearly 1.5 million Facebook friends three days after its trio of e-commerce sites had crashed.
Thomas Wailgum | 10 Aug | Read more
Apparently the everpresent cloud computing marketing messages aren't working quite well enough: Tech buyers still have major concerns regarding cloud-based benefits and security issues, many of which have not eased during the past year.
Thomas Wailgum | 27 Aug | Read more
Conventional wisdom and decades' worth of IT project failures and less-than-desirable outcomes tell us that every tech-related investment-from a massive SAP ERP rollout to a small Salesforce.com SaaS CRM deployment-comes with some amount of risk.
Thomas Wailgum | 23 Apr | Read more
Oracle's announcement of its <a href="http://www.cio.com/article/490038">intended US$7.4 billion acquisition of Sun</a> has certainly shaken up the hardware and server operating system (OS) business markets.
Thomas Wailgum | 21 Apr | Read more
I've been immersed in the world of technology, IT vendors and business software for nearly 13 years, and there are lots of things to love and lots of things to hate. But there also many bewildering things about the tech world that still make me scratch my head in amazement.
Thomas Wailgum | 20 Apr | Read more
Somali pirates who brazenly attacked container ships in the Indian Ocean have garnered a lot of recent attention. But for companies that source products from Chinese manufacturing partners, there are even greater and longer-term business risks due to pirating attacks on companies' intellectual property and supply chains.<br/>
Thomas Wailgum | 17 Apr | Read more
Holiday travelers, hang onto your laptops: One is now stolen every 53 seconds. Here are 10 tips to keep your PC and data safe as we enter the busiest travel season of the year.
Thomas Wailgum | 25 Nov | Read more
Take advantage of the latest security tools and keep your users informed if you want to achieve wire-free bliss.
Thomas Wailgum | 07 Jul | Read more
Wireless devices are multiplying, making more people more productive . . . and creating enormous management, support and security headaches for CIOs. You need a plan for juggling these new gadgets. Here's the plan.
Thomas Wailgum | 03 Feb | Read more
CSOs count on physical security metrics to evaluate their organizations' performance and to communicate security's value to other business executives.
Thomas Wailgum | 28 Apr | Read more
Welcome to a world where projects fail, computers crash and secrets escape — and you don't have to be the fall guy.
Thomas Wailgum | 04 Dec | Read more